Prior to joining Neiman Marcus, Steven held various senior leadership positions with Sears Holdings, including Acting Chief Strategy Officer, Lands' End acquisition integration team leader, Vice President of Multi-Channel Integration and General Manager of Commercial Sales. Earlier in his career, he worked with the NutraSweet Company and the global consulting firm, Booz & Co.
Steven received his MBA from the Harvard Business School and a BA from Tufts University.
In addition to his consulting work, Steven is an Executive-in-Residence at SMU's Cox School of Business and a Partner with Dallas Social Venture Partners. He also serves on the Executive Board of the DFW Retail Executives Association. His thought leadership on the "Art & Science of Customer Centricity" is shared regularly on his blog, at industry conferences and in the press.